Luminous Casino uses TLS to protect personal data in transit and encryption for stored information and backup transfers. Personal information is generally retained for five years after account closure or the last contact, although some information may be kept for longer where required. Privacy rights include access, correction, receiving a copy of data, objection, conditional erasure and restriction, withdrawing consent and objecting to marketing.
How Personal Data Is Protected
Luminous Casino uses TLS for information transmitted between systems. Encryption is also used for stored information and for backup transfers.
- TLS is used for data in transit.
- Encryption is used for stored information.
- Encryption is used for backup transfers.
These are the confirmed technical safeguards. They describe the measures used to protect information without creating a guarantee that any system can provide absolute security.
How Long Personal Data May Be Kept
Personal information is generally retained for five years after the account is closed or after the last contact with Luminous Casino.
Some information may be retained for longer where required. The five-year period should therefore be understood as the general retention rule rather than an unconditional deletion deadline for every record.
Your Privacy Rights
The privacy information recognises a range of rights relating to personal data. These include:
- access to personal data;
- correction of inaccurate information;
- receiving a copy of personal data;
- objecting to certain processing;
- conditional erasure of personal data;
- conditional restriction of processing;
- withdrawing consent; and
- objecting to marketing.
Privacy requests can be made through account settings or through support. The confirmed public support email is [email protected].
Identity evidence may be requested when a privacy-right request is made. If an identity check is required, the identity verification page covers the dedicated verification task. For the confirmed contact route, see customer support.
International Data Transfers
Where personal data is transferred internationally, safeguards may be used to protect the information. These can include Standard Contractual Clauses.
This establishes the accepted safeguard concept without implying a particular destination country, recipient or transfer arrangement that is not otherwise confirmed.
Cookies and Analytics
The Luminous Casino privacy information covers the use of cookies. Google Analytics is also used.
- The site uses cookies as part of its data-handling environment.
- Google Analytics is used for analytics purposes.
The confirmed information does not establish a complete cookie catalogue, individual cookie lifetimes or a full analytics configuration, so those details should not be assumed from the presence of cookies or Google Analytics alone.
Questions About Privacy
How Does Luminous Casino Protect Personal Data?
TLS is used for data in transit, while encryption is used for stored information and backup transfers.
How Long Is Personal Data Retained?
Personal information is generally retained for five years after account closure or the last contact. Some information may be kept for longer where required.
What Privacy Rights Do I Have?
The recognised rights include access, correction, receiving a copy of data, objection, conditional erasure and restriction, withdrawal of consent and objection to marketing.
How Do I Make a Privacy Request?
A privacy request can be made through account settings or support. The public support email is [email protected], and identity evidence may be requested as part of the request process.
Does Luminous Casino Use Cookies and Google Analytics?
Yes. The privacy information covers the use of cookies, and Google Analytics is used.